Last Updated: January 4, 2024

www.toubaoyuan.com respect your concerns about privacy. This Privacy Notice describes the types of personal information we collect, how we use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.

This Privacy Notice applies to the personal information we obtain via your transactions and interactions, including on our website, www.toubaoyuan.com (“Site”), your visits to our stores, and when you connect with us via telephone, at our events and through surveys, and through our third-party sources, including advertising and social media networks.

WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect information directly from you when you fill out forms, sign up to receive news or offers or other information from toubaoyuan, respond to a survey, contact Customer Service through email, text, chat, or phone, or make a purchase from toubaoyuan. The information collected or processed as a result of these interactions is limited to the information that you provide directly, and includes:

• Name and contact information (address, e-mail address, phone number);
  
• Payment information (including credit or debit card number, security code, expiration date and billing address);
• Demographic information (such as age or gender);
• Purchase history and merchandise preferences;
• Any other information that you choose to provide, such as through our “Contact Us” feature, or other communications directed to toubaoyuan.
  

Additionally, when you visit our Site toubaoyuanwill deploy technologies such as cookies, web beacons, pixels, service logs, etc. which operate as you browse our Site. For clarity, a “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device in order to uniquely identify the visitor and/or to store information or settings related to that user or browser. A “web beacon,” also known as an internet tag, pixel tag, or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server. toubaoyuan also may use other automated technologies which track your browsing actions and usage patterns on our Site (including clicks, user inputs, scrolling activity, access times, and pages viewed). These technologies help us (1) remember your information so that you don’t have to re-enter it; (2) track your session and use of your shopping cart; (3) track and understand how you use and interact with our Site; (4) tailor the Site to your preferences and usage; (5) measure the usability of our Site and the effectiveness of our communications; (6) enable personalization of marketing that is more relevant to you; and (7) otherwise manage and enhance our products and services, and help ensure they are working properly.

The information we collect through these tools includes:

• IP Address;
• Unique device identifier;
• Geolocation information;
• Web browser characteristics;
• Device characteristics;
• Operating system;
• Language preferences;
• Referring URLs;
• Clickstream data;
• Dates and times of website visits.

Many browsers and mobile devices provide you with the ability to control how your device and browser share certain device data through their privacy and security settings. If you decline or otherwise restrict or disable these automated collection technologies through browser tools and plug-ins you may not be able to use all of the features of our Site.

HOW DO WE USE YOUR INFORMATION?

We use the information that we collect about you to:

• Provide our products and services;
  
• Process and fulfill orders:
• Communicate with you, respond to inquiries, contact you about the status of an order, and offer customer support;
• Provide you with offers and other communications that you’ve requested;
• Establish and manage your toubaoyuan.com accounts;
• Personalize your experience on our Site or through direct communications, such as email or SMS;
• Advertise and market our products and services, including providing personalized advertising directly to you or through our advertising partners;
• Manage your participation in surveys, sweepstakes, promotions, or other programs;
• Perform analytics (including website analytics, market research, trend analysis, financial analysis, and the anonymization of personal information);
• Operate, evaluate, and improve our business (including the development of new products and services, enhancing, improving and analyzing our products and services; managing our communications and customer service function, improve the effectiveness of our advertising and personalization; and other internal business functions;
• Maintain and enhance the safety and security and prevent misuse of our Site, products and services;
• Exercise our rights and remedies and defend against legal claims;
• Protect against, identify, and prevent fraud and other criminal activity, claims, and other liabilities; and
• Comply with and enforce legal requirements, industry standards, and toubaoyuan policies.

If you choose to provide a photo or image through toubaoyuan’s image sharing portal that image may be displayed on our website or otherwise used on social media, in newsletters, or in future marketing campaigns.

There may be times when we collect other information for additional purposes, and in those circumstances specific information will be provided to you about that use at the time of collection.

HOW TOUBAOYUAN SHARETHIS INFORMATION? 

We share the information we obtain with the categories of third parties described in this Privacy Notice. We also engage a variety of vendors and other entities who perform services on our behalf, such as website hosting, data analytics, advertising, customer service, payment processing, and other similar services. In all of these cases, we take steps to ensure, through appropriate oversight and contractual obligations, that the vendors are required to maintain reasonable security measures to keep your information safe, and are prohibited from using it for their own purposes or for any purpose other than those for which we have provided personal information to them, and in alignment with this Privacy Notice.

We do not sell or share your data with any entity to use for their own purposes. We may also disclose personal information (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to legitimate requests from government agencies, such as law enforcement authorities; (3) to establish, exercise, or defend our legal rights; (4) in connection with an investigation of suspected or actual illegal activity; or (5) otherwise with your consent or as directed by your representation.

We reserve the right to disclose any personal information we have about you in the event we sell or transfer all or a relevant portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).

YOUR RIGHTS AND CHOICES

Users can unsubscribe from our marketing emails by following the “Unsubscribe” link at the bottom of our emails and can unsubscribe from our SMS text messaging communications by replying “STOP” to those text messages.

Depending on your jurisdiction of residence, you may have certain rights related to your personal information, which may include the following:

• The right to confirm that we are processing your personal information and request access to personal information we maintain about you;
  
• The right to request correction of inaccurate personal information we hold about you;
• The right to request erasure (deletion) of your information;
• The right to request that the processing of your information is restricted or to object to such processing;
• The right to opt out of the sale of your personal information or its use for targeted advertising (in some jurisdictions);
• The right to request that we send you the information that you have provided to us in a structured, commonly used and machine-readable format and to request that we transmit such information to another data controller; and
• If we have obtained your consent for the processing of your personal information, the right to withdraw such consent at any time.

You may also lodge a complaint relating to our processing of your personal information with the supervisory authority in your jurisdiction.

For more information about how to exercise those rights please review the information in the How to Contact Us section.

CHILDREN'S PRIVACY

Our Site and other services are meant for a general adult audience and is not directed to children under 17. If you are a parent or legal guardian and think your child has given us their information, you can contact us through any of the methods listed in the How to Contact Us section of this Privacy Notice to request we delete it.

LINKS TO THIRD-PARTY SERVICES AND FEATURES

For your convenience and information, our Site may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy and security practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy policies of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by toubaoyuan, we are not responsible for these third parties’ information practices.

UPDATES TO OUR PRIVACY NOTICE

We may update this Privacy Notice from time to time and without prior notice to you in order to reflect changes to our relevant practices. We will indicate at the top of this Privacy Notice when it was most recently updated.